WO!
Your Account

Delete your WO! account

You have full control over your data. Here we explain how to request deletion of your account and what happens to each type of data.

How to delete your account directly in the app

  1. Open the WO! app and sign in.
  2. Go to Profile and look for the Delete Account option.
  3. Type the requested confirmation phrase ("delete my account") and confirm.
  4. Your account and profile are deleted immediately and permanently.

Can't sign in?

If you no longer have access to the app or your account, you can request deletion by email at [email protected], from the email address associated with your account. We process these requests manually within 30 days.

What is deleted and what is retained

When you delete your account:

  • Deleted immediately: your profile (personal data, body metrics, training preferences) and your authentication account.
  • Temporarily retained: workout history and gamification data (achievements, XP) linked to the account may remain in our database, disassociated from direct identifying information, for up to 90 days before being permanently removed by a cleanup process.
  • Retained by legal obligation: billing and transaction records (managed by our payment processor, Stripe) are kept for the period required by tax and accounting obligations, regardless of account deletion.